The allegations made in these complaints are Irvine payday loans unverified, are not at all times affiliate of all consumers’ experiences with Advantage, and can get incorporate dated recommendations (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“I’ve a cost plan already have a full time income motivated commission which had been developed through KHESLC, they withdraw XXXX out of my family savings 30 days and set they for the membership amount XXXX hence goes on everything you few days and has now due to the fact XXXX away from XXXX this page I just received XX/XX/XXXX therefore i really should not be during the standard XXXX XXXX”
We disputed they to my credit history and because I’d finalized an agreement they mentioned that it actually was legitimate
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I do believe which to be a predatory lending tactic for which KHESLC may be able to improve accumulated desire on financing with no education otherwise intention of one’s debtor, in order to increase their profit
“I began researching phone calls out of Kentucky advanced schooling just after my father passed away from inside the XX/XX/XXXX. I avoided the brand new calls initially however felt like I needed to cleanse right up my personal credit thus i answered the phone. I assumed because of my temper immediately following my dad enacted, it was the loan I experienced years and years ago. I even-set upwards commission plans to the school so i could pay back good morning. Really while i is getting better towards my credit file looking to locate some thing repaired I noticed almost every other fake craft on my credit file. Such as for example with two most other public shelter quantity pertaining to my personal account. And some other profile which were not exploit and then have given that come eliminated once i see my personal credit report I observed the school that i to start with got the loan are on there and the account finalized. In order I’m looking at that it Kentucky advanced schooling they shows You will find also generated costs that i had not past. They suggests I had the borrowed funds from inside the XXXX and i performed not get that loan out of that university within the XXXX. I additionally hit off to the college of course, if it ultimately titled me back, I had a long conversation that have hello girls throughout the my personal membership I asked the lady to send me personally the initial data of the loan where I got initially come the borrowed funds on business. I have maybe not acquired one records through email. She and additionally went on as well as on on every techniques I would have to proceed through, which, I informed her that was perhaps not my loan. I am not likely to pay that loan that isn’t mine I will be following through. I named and you can talked which have a female on borrowing agency who contributed me to contact all of you. Please assist me with this matter because it’s planning to prevent me out of getting my stimulus or other things that can come from government entities particularly my tax go back, ect. I don’t are obligated to pay it financing, and that i can be attach a duplicate from dos regarding my credit profile. You might note that I didn’t make this loan and then have find all the other deceptive activity which had been on my personal account. Thanks to suit your some time and I’m hoping so you’re able to tune in to right back very soon.”
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